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RealtyX LLC  (member FINRA)
62 Post Road West
Westport, CT 06880
USA
T. +1.203.227.1987

RealtyX Partners UK Limited
(An appointed representative of Market Position Limited,
authorised and regulated by the Financial Conduct Authority)
52 Berkeley Square
W1J 5BT
London
T. +44.203.817.4819

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Data Protection

We may put your, your employees, clients, directors, officers and consultants’ details and data which you or others supply to us, either directly or on your behalf (including details of any clients, customer or contacts of yours and of their employees, clients, directors, officers and consultants) on our databases, servers, and computer systems to help us provide our services. You should notify all such persons that we may do so and inform us if they have any objection to such information being held by us or our duly authorized agents. From time to time we may send you and such employees, clients, directors, officers and consultants updates, news about any events that we are organising or participating in, or about us and the services we provide (which will usually be sent to you by email). We may also use information about you and them to make decisions on payment arrangements with you (for example, to carry out a credit check or search).

We will keep all confidential information about you and such employees, clients, directors, officers and consultants confidential, subject to the provisions outlined in these terms and our Privacy and Confidentiality Policy. Subject to the paragraph below headed “Outsourcing”, we will not give access to any personal data or sensitive personal data (as defined in the Data Protection Act 1998 and or the EU General Data Protection Regulation (GDPR)) that we hold as a result of providing services to you (“Personal Data”) to any other person or organisation without your permission unless we need to do so to provide services to you, comply with applicable law or to collect our fees or costs or expenses in connection with other legal agreement or contractual enforcement. You should be aware that, from time to time, we may need to transfer your information to business partners and service providers that are located in territories outside of the European Economic Area (“EEA”) including but not limited to those detailed in the paragraph below headed “Outsourcing” and you hereby agree to this.

By accepting these terms and unless you tell us otherwise in writing you agree to us using your Personal Data and warrant we may use the Personal Data of the employees, clients, directors, officers and consultants mentioned above as described in these terms and our Privacy and Confidentiality Policy. If at any time, you do not want to receive information about our services, or if you have any other queries or concerns please contact us. You and such employees, clients, directors, officers and consultants are also entitled to obtain from us details of any personal data we hold about you or them.

If you or others on your behalf give us any Personal Data about another person, you take full responsibility for complying with any relevant data protection laws which apply to the provision of that information to us, and our use of it as explained in these terms of engagement and our Privacy and Confidentiality Policy.

Privacy and Confidentiality Policy

This Privacy Policy (the Policy) describes how RealtyX, LLC collects, uses and shares the information you provide to us and the information we collect in the course of operating our business and our website.

In this Policy when we refer to RealtyX, LLC (the “Firm”) or “we”/“us”/“our” we mean RealtyX, LLC and other companies and entities that are affiliated with us. To contact us regarding this Policy for any reason please email info@realtyx.us with Privacy Policy in the subject field.

We may revise this Policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are binding on you.

This Policy describes:

  • The information that we collect
  • How we use the information we collect
  • How we share information with third parties
  • Keeping your information and information security
  • Your choices and rights
  • How to contact us and other important information

The information that we collect and where we get it from

"Personal information" is any information that can be used to identify individuals or that we or others can link to you and which we have in our possession or control.

We will collect and process the following personal information about you:

  • Information that you provide to us
  • We will process personal information that you give to us including when you email us or contact us through various channels as follows:

When you sign up for newsletters, webinars, events or obtain services from us or when you contact us with queries or respond to our communications the personal information you provide may include your full name, title, telephone number, email address and content, date and time of your email correspondence and information about your employer or your business.

In connection with our provision of services: if you are a client of the Firm you will provide us with personal information when you or the company you represent becomes a client. If you are not a client we may collect or receive your personal information because you are involved in one of our client’s matters.

We will also collect information about when you use our services or when we otherwise interact or correspond with you. We use various technologies to collect and store information when you visit our website. We may, for example, collect information about the type of device you use to access the websites, your IP address and your geographic location, the operating system and version, your browser type, the content you view and features you access on our websites, the web pages and the search terms you enter on our websites.

Information we obtain from other sources

If you apply for a position with us we may collect personal information relating to past employment, qualifications and education, opinions from third parties about you, past employment history and other details about you, which will be provided to us by a third party that provides background screening services to us.

If we collect or receive your personal information in the context of our provision of services we might receive information from third parties such as your employer, other parties relevant to the services we are providing (e.g. counterparties in transactions) and others such as regulators and authorities. That information could include your name, contact details, employment details and other information relevant to the services that we are providing.

How we use the information we collect

We may do the following with your personal information:

  • use it to provide services to the relevant client
  • use it to engage in marketing and business development activity in relation to our services. This may include sending you newsletters, updates, marketing communications and other information that may be of interest to you
  • where you have applied for a position with us, to review and process your job application
  • to comply with legal and regulatory obligations that we have to discharge
  • use it to establish, exercise or defend our legal rights or for the purpose of legal proceedings
  • record and monitor your use of our websites or our other online services for our business purposes which may include analysis of usage, measurement of site performance and generation of marketing reports
  • use it for our legitimate business interests, such as undertaking business research and analysis, managing the operation of our websites and our business
  • use it to look into any complaints or queries you may have, and
  • use it to prevent and respond to actual or potential fraud or illegal activities.
  • Also, we may collate, process and share any statistics based on an aggregation of information held by us provided that any individual is not identified from the resulting analysis and the collation, processing and dissemination of such information is permitted by law.

Grounds for using your personal information

We rely on the following legal grounds to process your personal information, namely:

  • Consent - we may (but usually do not) need your consent to use your personal information. You can withdraw your consent by contacting us (see above).
  • Performance of a contract - we may need to collect and use your personal information to enter into a contract with you or to perform our obligations under a contract with you.
  • Legitimate interest - we may use your personal information for our legitimate interests, some examples of which are given above.
  • Compliance with law or regulation - we may use your personal information as necessary to comply with applicable law/regulation.

How we share information with third parties

We may share your personal information outside the Firm. This may include:

  • Third party agents/suppliers or contractors, bound by obligations of confidentiality, in connection with the processing of your personal information for the purposes described in this Policy. This may include, but is not limited to, IT and communications service providers.
  • Third parties relevant to the services that we provide. This may include, but is not limited to, counterparties to transactions or parties to litigation, other professional service providers, regulators, authorities and governmental institutions (including SROs).
  • To the extent required by law, regulation (including SROs) or court order, for example, if we are under a duty to disclose your personal information in order to comply with any legal, contractual or regulatory obligation.

Where we transfer your personal information outside Europe, we will ensure that it is protected and transferred in a manner consistent with legal requirements applicable to the information. This can be done in a number of different ways, for instance:

  • the country to which we send the personal information may be approved by the European Commission
  • the recipient may have signed a contract based on “model contractual clauses” approved by the European Commission, obliging them to protect your personal information, or
  • where the recipient is located in the US, it may be a certified member of the EU-US Privacy Shield scheme.

In other circumstances, the law may permit us to otherwise transfer your personal information outside Europe. In all cases, however, any transfer of your personal information will be compliant with applicable data protection law.

You can obtain more details of the protection given to your personal information when it is transferred outside Europe (including a sample copy of the model contractual clauses) by contacting us using the details set out above.

Keeping your information and information security

How long we hold your personal information for will vary and will depend principally on:

  • the purpose for which we are using your personal information - we will need to keep the information for as long as is necessary for the relevant purpose, and
  • legal obligations - laws or regulation (including SROs) may set a minimum period for which we have to keep your personal information.
We will ensure that the personal information that we hold is subject to appropriate security measures.

Your choices and rights

You have a number of legal rights in relation to the personal information that we hold about you and you can exercise your rights by contacting us using the details set out above.

These rights include:

  • Obtaining information regarding the processing of your personal information and access to the personal information which we hold about you. Please note that there may be circumstances in which we are entitled to refuse requests for access to copies of personal information. Requesting that we correct your personal information if it is inaccurate or incomplete.
  • Requesting that we erase your personal information in certain circumstances. Please note that there may be circumstances where you ask us to erase your personal information but we are legally entitled to retain it.
  • Objecting to, and requesting that we restrict, our processing of your personal information in certain circumstances. Again, there may be circumstances where you object to, or ask us to restrict, our processing of your personal information but we are legally entitled to refuse that request.
  • In some circumstances, receiving some personal information in a structured, commonly used and machine-readable format and/or requesting that we transmit those information to a third party where this is technically feasible. Please note that this right only applies to personal information which you have provided to us.
  • Withdrawing your consent, although in certain circumstances it may be lawful for us to continue processing without your consent if we have another legitimate reason (other than consent) for doing so.
  • Lodging a complaint with the relevant data protection authority, if you think that any of your rights have been infringed by us.
  • We can, on request, tell you which data protection authority is relevant to the processing of your personal information.

Outsourcing

To enable us to provide our services to you, we may work with external service providers. Our arrangements with external service providers could include the provision of support services such as IT, event management, business research, travel services and facilities management. From time to time we may need to transfer Personal Data that we hold to such external service providers, and/or allow such external service providers access to our systems where Personal Data is held. External service providers may have offices that are located in territories outside of the EEA.

Please note that the legal regimes of some territories outside of the EEA do not always offer the same standard of data protection as those inside the EEA, although we will ensure that your Personal Data is only ever treated in accordance with these terms of engagement and our Privacy and Confidentiality Policy.